The Russian communication style is relationship-oriented. Personal feelings always take precedence over factual information. This is why many Russians tend to communicate in a more diplomatic manner. Not everything is stated clearly and unambiguously. Don’t expect plain speaking. Any direct, rational and fact-oriented communication seems confrontational and even hurtful or arrogant to Russians.. Is it […]
German business people are seen as cold and distant by the more people-oriented Russians. They appear to be fixated on one thing, one project, precise terms of contract and numbers. They negotiate with a company and not with individuals, even if they welcome positive personal working relationships. Germans separate their personal feelings from the objective […]
When establishing business relations in Russia for the first time, contacting potential business partners can be the first major hurdle. In Russia, personal contact is preferred. Just writing is perceived as too impersonal and dispassionate. Russians expect to best assess their interlocutors by meeting face to face. For this reason alone, faxes and e-mails often […]
