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Meetings in Brazil

Meetings rarely start on time. In particular, decision-makers often do not appear until the meeting is already in full swing. An appropriate strategy for dealing with this is to use the first half an hour or so simply to chat to the other participants. This offers the advantage of allowing you to get to know […]

Tips for successful cooperation with Mexicans

The office atmosphere in Mexico may be very different than what you would expect in your own country. You’ll often encounter open-plan offices surrounded by supervisors’ offices, which may have doors and large windows that look out on the open space. With so many people on a single large, open space, it’s often a lot […]

Are meetings in Mexico pure chaos?

Like his counterparts around the world, a Mexican manager has a calendar full of meetings. Of course, the point of these meetings is to discuss and promote projects, to share information or make decisions. However, these are not the sole purposes of a meeting in Mexico. Relationships matter Building relationships and trust, cultivating contacts and […]

Communication in the US-business culture

The main characteristics of the US-American communication style can be summed up in a catchy motto: Hard on facts, soft on people. US-Americans communicate clearly and directly on the matter, but are always polite and friendly to the person. That’s why they attempt to establish a pleasant rapport before business topics are addressed. They usually […]

Meetings with Chinese business partners

The primary purpose of meetings in China is to figure out how things are going or to announce new things. Forming opinions and coming to decisions on the other hand take place in many private get-togethers outside of the conference room. Meetings in China are made up of mostly accompanying communication. Punctuality Appointments in China […]

Polite and cordial: communication in Mexico

For Mexicans, politeness and the manners involved are extremely important, as it is also crucial for a first impression in Western European countries. However, to a Western European, Mexican manners may appear to sometimes border on subservience; however, do not make the mistake of thinking that your new business associates are subordinate to you. Mexicans […]

US-American meeting etiquette

Meetings in US-American companies proceed goal-orientated. An agenda is distributed in advance, whereby it is expected that each person prepares for their topic. Often exact times are given on the agenda, which are scheduled for one point of discussion. The topics are dealt with in a structured manner. Normally it is not possible to return […]

The Brazilian culture of sympathy

When you meet previously unknown business partners for the first time, wait until your Brazilian host introduces them to you. Only then should you greet them. It is quite normal to very swiftly move to using first names even in a business context. In contrast to most other Latin American countries, family names are rarely […]

The Gulf Arab operating system IBM

“Inshallah” – “If God wills”, “bukra” – “tomorrow” or “at some time or other”, and “malesh” – it doesn’t matter” or “no harm meant” are set expressions that are nourished from Arabic proverbs and will reach your ears several times a day when you are travelling in Arabic-speaking countries. Because of their conspicuously frequent use […]

Meetings in Germany

A lot of Germans tend to plan far ahead into the future, which is why meetings should be booked a few weeks in advance. Germans are quite time oriented, so once a meeting is booked, a change of date or time is quite uncommon. If the plan does however change, and it changes on your […]

Negotiations in China

You will need time, patience, flexibility and to pay strict attention in negotiations with Chinese business partners. Stay calm and be prepared for surprising changes of direction. Participants in negotiations If the Chinese firm is big assume that you will be sitting opposite a big negotiating team with precisely defined roles. You should go in […]

Vive la différence

In an ideal world … the policemen would be English the car mechanics would be German the cooks would be French the innkeepers would be Swiss and the lovers would be Italian In a living hell … the policemen would be German the car mechanics would be French the cooks would be English the innkeepers […]

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